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Competency management is becoming a cornerstone in all major organisations, especially public administration. Being the process of identifying, managing, and developing the set of skills of employees, it supports them to create and define core, leadership, and job specific skills by identifying the key abilities required to improve performance and achieve success. The maintenance and evolution of a set of competencies in large public organisations is particularly challenging. Training is frequently used but not always applicable, hence new competencies subsequently goes hand-in-hand with contracting and mobility activities. Adequate job descriptions and selection of candidates that meet the different gaps are core activities to develop.
This pilot is led by a private company, KnowledegeBiz which, supported by UNINOVA, is developing and offering a competency management framework in the frame of QualiChain to Madeira’s Regional Health and Civil Protection Secretary (SRS), which is the government entity responsible for health personnel administration in this Portuguese region.
The overall objective of this pilot is support candidate selection, especially in reallocation processes (internal job openings) and ensure competency management services in the employee’s career evaluation, offering them personalised training recommendations based on their skills and achievements. The main goals of this pilot are the following:
Public workers are increasingly seeking new job opportunities in health institutions, therefore rising the reallocation process numbers. The QualiChain platform can support these processes matching internal job openings with public workers preferences and interests.